Frequently Asked Questions

There is long story about payment, now, we support Wise.com western union and local bank transfer. As soon as you placed your order, ellebag will get in touch with you, offer payment guide and options. We support credit card payment and debit card payment. Our paypal account has been suspended as too much money recevied, paypal does not support King quality replica bag deals, and not safe for products of 187 factory. 

After your order is paid, our storage facility division typically takes about 3 days to conduct extended QC assessment, packaging, and deliver the order to the logistics center for delivery.

 

 

Express Service

We use Fedex/TNT/DHL/UPS/EMS/OUR SPECIAL EXPRESS FIRM for rapid delivery. About 2 weeks to US, 12 days to UK, also 2 weeks to other countries.

 

Tax free channel

As ellebag deliver thousands bags a year, our special express channel is tax free. Our customers never been taxed. Submitted bag value will be around 12- 25 USD or EUR.

 

Safe Express Channel

As ellebag focus on best quality, we are on official brands pressure, our express channel are special, we have never been open box custom check.

 

Tracking Your Packages

We provide full and timely logistics information tracking for all orders. To track your package, log in to your account, go to "Order History," select your order, access tracking information.

Or, just Whatsapp or email us, we will also email you when Tracking No. is ready.